Operations Controller

Operations Controller Our client, a global organisation is currently seeking an Operations Controller for an immediate start to join their team. This is a full time permanent position based in Great Yarmouth. Average 40 hours per week 3 week shift pattern. On call one week out of three – including evenings and one weekend. Week one: Monday – Friday, 08:00-17:00 Week two: Monday – Friday, 14:00 - 17:30. On call from 17:30 – 07:00 and completely over the weekend. Week three: Monday Friday, 07:00 – 14:00. The ideal candidate will hold responsibility for the safe and efficient unloading and loading of offshore supply vessels, ensuring the allocation of sufficient resources maintaining the highest standards of safety and service. Minimum Qualifications * Education to GCSE level or equivalent * Banksman/Slinger Desirable Qualifications * Counterbalance Forklift certificate Minimum Competencies (Skills, Knowledge and Behaviours) * Maintains positive work relationships * Solutions based, motivated to achieve the highest standards of performance and internal/external customer support * Accustomed to working effectively in a fast-paced environment, adapting to changing workloads and priorities, where high standards are not compromised under pressure * Strong interpersonal and communication skills both verbal and in writing * Computer literate with operator knowledge across the Microsoft suite Key Responsibilities: * Presenting a positive image of the Company through first class service delivery and customer engagement, building effective relationships across the business. * Responsible for the safe & efficient unloading and loading of Offshore Supply Vessels and the supervision of quayside personnel * Ensure service levels are maintained by effectively deploying plant & labour and monitoring working hours in line with the Working Time Directive and our clients’ policies * Arrange off-site/ad hoc jobs as required, including booking third party plant and labour * Ensure all staff/agency are trained and competent for their duties * Regularly review procedures and risk assessments * Help to minimise operational costs wherever practical without compromising on safety * Ensure compliance with legislative standards and company procedures * Liaise with internal clients to understand vessel turnaround requirements and develop the daily plan * Create and maintain vessel turnarounds (voyages) within Integrated Logistics Management System, including arrivals, departures, vessel movements and labour/plant allocations * Ensuring Vessel's Customs and CERS paperwork are submitted within a timely manner * Ensure all activities are recorded on the Daily Resource Sheet As you would expect from a highly progressive company, an attractive remuneration package is available to the successful applicant. Benefits: * Personal Pension (employee contribution minimum 4%, 5% subject to the employee contributing a minimum of 4%). * Life Assurance (3 x basic salary in the event of your death while in service) * Healthcare Cash Plan * Paid Holiday Entitlement (33 days including public holidays with three ringfenced for the Christmas and New Year holidays). * Employee Assistance Program * Discounted Gym Membership * Cycle to Work Scheme * Legal Access Scheme * Perks at Work (online discount shopping) * Eyecare Vouchers When applying, your CV should include your current/most recent employment, which clearly demonstrates examples of the skills and behaviours required for the above role. Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd