Voids Manager

Voids Manager

Rolling contract"

Hybrid role - average of 2 days per week on site

The role

• Working for a Local Council, you will lead the housing Voids Service, overseeing 2 project offices and 1 coordinator.
• To successfully lead, direct and manage the in-house Voids team and/or associated contractors, providing a comprehensive void repairs service meeting legal, regulatory and Stevenage Borough Council policies and requirements.
• To achieve high levels of productivity, cost effectiveness and quality, ensuring maximum
• performance in accordance with the standards and policies of Stevenage Borough Council.
• To co-ordinate and direct use of support contractors as required to ensure a seamless void repairs service.

Key skills and experience:

• Ability to motivate, manage and develop staff, set and monitor performance targets for self and team.
• Demonstrable skills in the management of contracts and in-house delivery teams with the ability to find solutions to complex issues and deliver agreed outcomes.
• Experience of setting and managing budgets and staff teams processes and monitoring financial performance of budgets in excess of 1m
• Knowledge of the current social housing environment, including regulatory standards, construction regulations and legislation.
• Evidence of management experience in housing maintenance preferably within social housing, delivering high quality customer service achieving high levels of customer satisfaction.
• Experience in managing repairs to empty properties.
• Must be able to travel around the borough as required
• Urgent role. Must be available on max of 3 weeks notice

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.