Front of House

Are you passionate about customer service and looking for ac role in exciting role in a vibrant environment? Hoop Professional Services is currently recruiting on behalf of a client for a Front of House/Box Office Team Member at a highly renowned and iconic organisation. This is a fantastic Fixed Term Contract opportunity with the potential for a permanent position! Position Overview: Location: Cardiff Contract: 3-month FTC, with potential for permanent Salary: £24,400 per annum (pro rata) Hours: Shifts spread over 7 days, with flexible options: 3 days (8-hour shifts) or 4 days. Weekend work available for those who prefer weekends. Shift Times: Weekdays: 5:45 AM - 2:30 PM or 2:30 PM - 9:30 PM. Weekends: 5:45 AM - 2:00 PM or 9:30 AM - 5:30 PM. Saturday and Sunday shifts finish no later than 6:00 PM.Benefits: Free uniform  20% discount at the café Free use of the amazing facilities Key Responsibilities: Be the first point of contact for customers Handle ticket sales and assist with group bookings  Sign in and out contractors for maintenance. Manage bookings and inquiries via the ticketing system. Ensure smooth operations during busy periods Deliver a smooth and high-satisfaction experience for all visitors.Skills & Experience Required: Excellent telephone manner and communication skills Ability to stay calm and focused under pressure Quick thinking with a customer-first mindset Strong eye contact and a personable approachWhy Join? Growth opportunities into leadership roles A relaxed, supportive team with flexibility around your schedule. Work in an exciting environment with a vibrant team spirit!Apply Now