Business Development Manager

Reed Harris is looking for an enthusiastic sales professional to manage their King’s Road showroom. You will have experience working for an interiors company where you have been developing sales and building relationships with residential customers, interior designers and architects.

Based in the heart of The Chelsea Design Quarter our showroom is an inspirational and colourful space for our clients to select products from the carefully curated collection of the latest porcelain, ceramic and mosaic tiles.

With the customer at the heart of our business and culture, you will be part of a team shaping the future of Reed Harris. This is a rare opportunity to join our creative and dedicated sales team.

Working alongside the Managing Director, you will be responsible for proactively developing relationships with key residential customers, interior designers and architects and maximising sales and maximising margins through new and existing clients.  

Main Tasks and Responsibilities

·        Manage and lead one member of staff and work as a team together to ensure the efficient running of the showroom and its sales function.

·        Respond promptly and professionally to incoming leads, providing exceptional customer service and ensuring a seamless sales process.

·        Develop and maintain relationships and proactively promote the company’s products to designers, residential architects, retail clients, tiling contractors and through client visits, showroom consultations and networking events.

·        Build and maintain relationships with our suppliers.

·        Ensure that the showroom is updated with the latest products and work with the Design Consultant to ensure the displays reflect the latest trends in colour & design.

·        Monitor competitor activity and industry trends.

·        Plan and implement annual departmental plan & sales target in conjunction with the Managing Director.

·        Monitor monthly sales as set against the sales target and advise the MD of successes and shortfalls.

·        Provide design & colour advice and technical support to clients demonstrating a deep understanding of our products and their value.

·        Represent the company at The Chelsea Design Quarter meetings and provide feedback to the Managing Director.

·        Promote the company at selected exhibitions

·        Devise and implement strategies to develop new business opportunities on an ongoing basis, including the hosting of showroom functions for design practices

·        Keep Prospects database updated with project information on an ongoing basis and ensure all projects are followed up with designers, contractors and end users where appropriate.

·        Work with the Managing Director to promote a consistent management standard & culture across all areas of the business.

Requirements

·        proven experience in sales within the Interiors marketplace.

·        Existing strong network and connections within the Interior design and architectural community

·        exceptional communication and interpersonal skills, with the ability to build and nurture client relationships

·        highly motivated and self-driven with a passion for interior design and architecture.

·        willingness to work flexible hours, including evenings, to attend networking events and meet client needs

·        demonstrated ability to meet sales targets and drive revenue growth

·        professional, positive attitude with a strong work ethic and a commitment to excellence