Air Source Heat Pump Field Manager

Job Role: Operations Manager (Heating and Heat Pumps) Location: Milton Keynes Hybrid Working from Home and Field based role Salary: £45,000 -£50,000 + Bonus Vehicle: Company van provided (With fuel card) Annual Leave: 22 days Annual leave + Bank Holidays Shift Hours: Hours are 8am-5pm Monday to Friday (1 hour break) Additional: Pension, Health Assured Programme, Paid sick days About the company ECO Approach Ltd is a leading property certification & Installation company specialising in compliance, certification, gas heating, electrical installations, servicing & repairs and energy efficiency improvements. ECO Approach visits over 10,000 properties per month across the UK carrying out our services. This is split between a B2C element working on behalf of landlords and homeowners directly and a B2B model working with estate agents, housing associations, energy companies and other businesses that would require our services. ECO Approach is expanding its business activities through launching its Retrofit Division in the North West from our Preston office, focussed on bringing our strategic and operational expertise into the market, capitalising on both the private and public sector funding schemes. The Role Overseeing a network of installers, this role will be responsible for ensuring that gas boiler & Heat pump installation projects are delivered safely, on-time and to budget whilst ensuring excellent customer service. In this role you will be required to have experience of managing both direct and subcontracted labour, including the onboarding of both. You will also be responsible for the operations of all on site installations, managing support teams, gas engineers and heat pump installers. As a Field Manager, you will motivate and engage your team to deliver against operational targets, standards, policies & procedures and business strategy whilst working to continuously improve contract performance. Regular travel within the the Bedfordshire and surrounding areas will be required. Key Responsibilities Facilitate accurate and effective project handover from the internal retrofit team. Ensure compliance with health and safety, building regulations, and licence obligations. Using management information and data, to recognise trends to support analysis of individual and team performance to quickly understand and address reasons for under or over performance and build into regular conversations and coaching with individuals. Oversee day-to-day management and coordination of the Installation teams, including assessing site plans, measuring, and ordering required materials. Manage the installation process from conception to completion, providing technical guidance. Manage performance and quality of all subcontractors and operatives. Submit weekly reports to the Head of Operations and Head of Retrofit, including site audit reports and weekly progress reports. Implement robust quality control measures to assess the performance and workmanship of contractors. Conduct regular audits to ensure compliance with industry standards, health and safety regulations, and program requirements, thus maintaining a high level of quality in all installation projects. Establish a strong network of contractors to build lasting relationships with reliable installers to ensure a steady and diverse workforce for the projects. Experience Required Experience in an Operations Management role Experience in managing subcontractors and direct labour teams Excellent technical understanding of heating systems Must be competent on google platforms & Microsoft packages (Excel etc) Ability to demonstrate commercial awareness including financial and contract management Strong leadership and management skills Ability to build strong relationships with contractors and suppliers Experience within the Eco industry (desirable) Job Types: Full-time, Permanent Pay: £45,000.00-£50,000.00 per year Schedule: 8 hour shift Supplemental pay types: Yearly bonus Work Location: In person #INDKATY INDKATY Job Types: Full-time, Permanent Pay: £45,000.00-£50,000.00 per year Additional pay: Performance bonus Benefits: Company car Company pension Health & wellbeing programme Sick pay Schedule: Monday to Friday Work Location: On the road TPBN1_UKTJ