Job Title: Housing Manager
Location: East London
Remuneration: Hourly rate from 26.61 to 32
Contract Details: Temporary contract for 4 months with potential to extend
Responsibilities:
Our client, a London borough council, is currently seeking a Housing Manager to join their team. As the Housing Manager, you will be responsible for delivering a comprehensive and responsive housing management service to a multi-tenure portfolio, with a focus on positive customer outcomes and satisfaction.
Key Responsibilities:
- Responsible for 3 Senior Housing Officers and 2 Void Officers
- Develop and implement strategies and policies for the housing management service, ensuring compliance with statutory and legislative requirements.
- Work closely with the Council's Community Engagement and Equalities Teams to align housing management matters with corporate priorities and objectives.
- Collaborate with the Council's Policy and Equalities teams on initiatives related to the Child Friendly Borough status and matters affecting young people in the borough.
- Collaborate with partners in the Community Safety Partnership to effectively respond to Hate Crime and Anti-Social Behaviour (ASB).
- Manage and deliver outcomes for housing management projects and services.
- Provide expertise and specialist advice on housing management policy and strategy to senior officers and colleagues.
- Oversee financial management and control systems, including managing service budgets and audit processes.
- Work with the Resident Engagement Manager to ensure Tenant Management Organisations comply with statutory and legal requirements.
- Proactively address areas of concern to avoid complaints and concerns from residents.
- Develop partnerships with relevant agencies, customers, and stakeholders to improve service delivery.
- Promote a performance culture with a focus on continuous improvement and customer service.
- Ensure compliance with health and safety and fire regulations in council housing stock.
Requirements:
- Proven experience as a Team Leader in the housing industry.
- In-depth knowledge of housing legislations, policies, and decisions.
- Familiarity with ASB issues and strategies to address them.
- Strong leadership and managerial skills.
- Excellent communication and influencing skills.
- Ability to work collaboratively with external agencies, customers, and stakeholders.
- Commitment to customer-focused service delivery.
- Educated to GCSE level or equivalent in Maths and English.
If you are a highly motivated and experienced housing professional seeking a temporary opportunity with a reputable London borough council, our client would love to hear from you. Apply now to join their team as a Housing Manager.
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