Company:
Adam Hayes Estate Agents
Location: East Finchley
Closing Date: 17/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Adam Hayes are a Multi Award Winning Independent Estate Agent with three interlinked offices covering North London. An exciting opportunity has arisen and we are seeking a full time Assistant Lettings Managerto join our East Finchley Central office.
We are a forward thinking and progressive company with a fantastic industry reputation. This role offers an exceptional opportunity for career progression and earnings, working closely alongside the Lettings Director and negotiators in a fast paced and dynamic environment.
Boasting an extensive trophy cabinet including Gold Winners for London Estate Agency of the Year and an unrivalled culture for our staff to thrive, we consider ourselves to be amongst the best in the industry.
Benefits for the role of an Assistant Lettings Manager
Personal Training Plan
Fantastic career progression
18 day holiday entitlement + bank holidays + time off between Christmas and New Year
Car allowance
Parking at the office
Annual trips abroad
5 Day Working Week
Company Get Togethers
Main Responsibilities for the role of an Assistant Lettings Manager
Handling all calls and emails enquiries.
Manage diary and time productively
Deal with customer enquiries effectively
Register and qualify buyers effectively
Arrange and accompany viewings to company standards
Follow up viewings and feedback and agreeing price reductions where possible.
Qualify offers in detail and negotiate best price for the vendor
Handle and book in market appraisals
Prospecting & canvassing to generate valuations and build vendor database
Answer all incoming communications (internal and external)
Agreeing deals and ensuring monthly KPIs and bankings are consistently hit
Ensure focus on own development and progression
Record personal performance and prepare figures for monthly 1-2-1s
Escalate queries outside of own authority level
Maintain compliance with industry regulations and internal processes
Any other duties requested by manager or Directors.
Key Skills and Experience essential for the role of an Assistant Lettings Manager
Progressive and positive attitude in all situations
Solutions and results focused
Flexible and adaptable approach
Dependable team player
Committed to personal development
Always presented immaculately
Determination to secure new business and hunger to do deals
Ability to deliver excellent customer service as per charter
Develop time management skills and prioritise workload.
Ability to work under own initiative and as part of a team
Ability to follow company processes and procedures
Negotiation skills to achieve the best outcome for the business and the customer
Conflict / complaint resolution within own levels of authority
Ideally be ARLA qualified or working towards it
Ability to meet deadlines and follow company process
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