Company:
Gregory Walker Associates
Location: Stevenage
Closing Date: 16/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Customer Technical Manager – M&S
c.£60,000 + 10% Bonus
Hertfordshire
Job Reference: GG/00873
Overview
This is an opportunity for a Technical professional with M&S-facing experience to make a significant, positive contribution to a successful, growing business.
This is a hugely important role. By leading the site’s relationship with M&S, you will play a key role in maintaining a positive relationship with one of the company’s key customers.
The Role
* To be the principal point of contact for the M&S team including hosting and accompanying customers on visits to the company’s sites and to supplier sites.
* Ensure business alignment with customer requirements and expectations on quality, food safety legality, integrity and human rights.
* Engage fully with customer account teams both internally and externally to formulate, communicate and implement customer technical agendas in line with business objectives.
* Be instrumental in creating and maintaining technical policies in line with M&S policies and procedures.
* Ensure customers’ specifications are accurate and up to date.
* Communicate all aspects of M&S technical policy to internal teams and suppliers.
* Use data to monitor and review performance.
* Work with developers, buyers and others to formulate and deliver NPD which enhances business performance.
* Provide support and cover for other members of the company’s technical team, including the Head of Technical.
The Candidate
* M&S-facing experience. (Exceptional candidates with other major retailer experience may be considered).
* Significant Technical experience.
Next Steps
To apply for this opportunity, click apply or contact Gilbert Gregory at Gregory Walker quoting reference GG/00873
c.£60,000 + 10% Bonus
Hertfordshire
Job Reference: GG/00873
Overview
This is an opportunity for a Technical professional with M&S-facing experience to make a significant, positive contribution to a successful, growing business.
This is a hugely important role. By leading the site’s relationship with M&S, you will play a key role in maintaining a positive relationship with one of the company’s key customers.
The Role
* To be the principal point of contact for the M&S team including hosting and accompanying customers on visits to the company’s sites and to supplier sites.
* Ensure business alignment with customer requirements and expectations on quality, food safety legality, integrity and human rights.
* Engage fully with customer account teams both internally and externally to formulate, communicate and implement customer technical agendas in line with business objectives.
* Be instrumental in creating and maintaining technical policies in line with M&S policies and procedures.
* Ensure customers’ specifications are accurate and up to date.
* Communicate all aspects of M&S technical policy to internal teams and suppliers.
* Use data to monitor and review performance.
* Work with developers, buyers and others to formulate and deliver NPD which enhances business performance.
* Provide support and cover for other members of the company’s technical team, including the Head of Technical.
The Candidate
* M&S-facing experience. (Exceptional candidates with other major retailer experience may be considered).
* Significant Technical experience.
Next Steps
To apply for this opportunity, click apply or contact Gilbert Gregory at Gregory Walker quoting reference GG/00873
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Gregory Walker Associates
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