POSITION DETAILS
JOB TITLE
Business Development Executive, Microsoft
DEPARTMENT
Microsoft Practice
REPORTING TO
Microsoft Sales Specialist Lea
ABOUT CDW
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs approximately 14,600 coworkers.
CDW prides itself on being ‘People Who Get IT’ and ‘People who get People’. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.
At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers in a rapidly evolving technology landscape.
JOB SUMMARY
The CDW Microsoft Practice is in place to deliver high value business outcomes and experiences to our existing and prospective customers across the full Microsoft eco-system. We do this by high levels of collaboration with the CDW sales community, being experts in our field and having a passion for technology and customer satisfaction.
The role of a Business Development Executive, Microsoft is focused on:
- Deliver business development activities and initiatives that contribute towards the success of the CDW Microsoft business and customers
- Delivering CDW Sales enablement activity and sales campaigning
- Driving close alignment to Microsoft incentives, programmes and funding to support the Microsoft solution and service selling motion
- Proactively engage existing Microsoft customer to support retention and lifecycle activities
- Supporting the Microsoft Management team with activity and financial reporting as well as contributing to Practice initiatives
KEY RESPONSIBILITIES
Key responsibilities include:
- Achieving and exceeding personal performance goals
- Building and developing strong pipeline and forecast
- Building and maintaining string relationships with the CDW Sales community to identify and generate opportunity creation
- Support the Microsoft in achieving the team goals
- Build and increasing knowledge of the Microsoft technology eco-system
QUALIFICATIONS, SKILLS, AND EXPERIENCE
- 1+ years working in a sales environment
- Experience of being involved and responsible for part of a sales process
- Demonstrable experience of being proactive, being able to solve problems and collaboration
- Good working knowledge of the productivity suite including excel, PowerPoint, word and outlook
- Desirable – some knowledge of the Microsoft technology or partner eco-system
ESSENTIAL ATTRIBUTES
- Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships, combined with a desire and ability to “win hearts and minds” - Confident yet humble in their approach
- Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritise and pivot based on changing business needs
- Outstanding communications skills, with the ability to clearly and concisely present concepts
- Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance
Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development – always seeking to personally develop as an individual
CUSTOMER FOCUS AND WAYS OF WORKING
- Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role.
- Each coworker has a responsibility to ask questions when they are unsure of CDW’s values, standards, and policies, and to act if they believe someone else is not acting consistently with those values, standards, and policies.
- Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to excellent client service and continual improvement. Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.
- Each coworker is required to comply with CDW’s policies relating to Information Security and Data protection, specifically to:
- Protect all information assets from unauthorised access, disclosure, modification, destruction & interference
- Treat the security of all information assets according to their designated information security classification
- Ensure that they only access information assets that they are authorised to do so.
- Adhere to the procedure for reporting any security weakness or event
- Commit to, and participate in, personal development of information security awareness & knowledge
- Comply with all laws and contractual obligations regarding the protection of data