Customer Support Assistant

Customer Support Assistant – Spanish Speaking | Telford | Permanent |£26,000-£29,000 DOE | Enhanced Benefits & Employee Wellbeing Package The Company An international Manufacturing company who supply into the Corporate, Hospitality and Wholesale markets. Working in a small yet diverse team of fellow Customer Support Assistants, you will also benefit from the leadership, guidance and mentorship of a highly experienced Supervisor and Manager. An employer of choice in the local area with excellent progression opportunities available. What’s in it for you? * 8:30-5pm Monday to Friday, 40 hours per week. * 25 days holiday + bank holidays (pro rata) * Hybrid role after successful probationary period (2 days WFH) * Free on-site parking The Opportunity * Predominantly supporting International Customers with administrative and Customer support. * Acting as the first point of contact for incoming Customer enquiries from Spanish speaking stakeholders. * Taking responsibility of the coordination, communication and delivery of Customer contact in reference to their orders. * Liaising with your colleagues in the wider operation, including but not limited to logistics. The Candidate You will be an experienced, Spanish speaking Customer Service professional who has a natural flair for organisation, attention to detail and relationship building. You will be proactive, enthusiastic and keen to learn. Ideally, you will have worked within a similar role within a Manufacturing environment, however this is not essential. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website