Property Coordinator
Cheltenham and Gloucester
Permanent, Full Time (37.5 hpw)
Pay £12.61 to £13.36 per hour (£24,664to £26,123 per annum), dependent on skills and experience,and great benefits including Health Cash Plan
Home, a place where you belong
This is a great opportunity for a Property Coordinator to join our team here in Gloucestershire. As our Housing and Property expert, youll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
Typical day as a Property Coordinator(Know as Housing Management Coordinator)
- Our customers live in our accommodation based services, and we have a role in both our adult service, and young people service. Customers can be experiencing homelessness, mental health problems, drug or alcohol issues, or in our young people service may be transitioning from care or youth services.
- Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, youll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void flats within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the Top Ten Great Places to Work in the UK!
You bring
- Experience in managing a housing management caseload and overseeing landlord and housing management duties
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- A can do positive attitude, youre proactive and well organised, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review
Our team
Youll join Michelle our Service Manager whos been with us at Home Group for about a year, but has been within supported housing in the county for more years than shed care to say! What her colleagues often dont know about her is that prior to her housing career, Michelle used to be a seasonal DJ in Spain! Youll also work alongside our ABS team who are super passionate about what we do, and theres always plenty of colleagues to offer support or a cuppa if you need it. As we have a role available in both our young and adult services, youll be joining with another new colleague and learning the ropes together.
Job details
- Our Housing Management role core hours are 9am to 5pm but as were a 24 hour service your hours could be flexible within this, were open to agreeing a work pattern with you. Youll also be managing your own diary.
- We have services in both Cheltenham and Gloucester so your base could be either, and youll visit the other properties in our patch through the week. If youre offered our Adult ABS role, this will also include our Stroud properties.
- Youre able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups.
- To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!Its not a deal breaker for the right candidate if youre able to manage your diary accordingly and use public transport and teamwork!
- Youll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
Whats in it for you?
- 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, thats why were the10^thBest place in the UK for Wellbeing. Ourtools and support help you when you need them.
- Learn more aboutourbenefitson our website.
Find out more
Click APPLY NOW to see our?Housing Management Coordinator Job Description, (what we call the role internally!) find out about?us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process at
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