The Vacancy
Claims Handler - Noise Induced Hearing Loss
Location: Successful candidates will be expected to attend one of the offices at least once per week, in either Glasgow/Stoke/Leeds or Liverpool.
Hours: 35 hours per week, Monday - Friday 9:00am to 17:00pm.
Our Opportunity:
Davies is on the lookout for a Claims Handler experienced with Noise Induced Hearing Loss (NIHL) Claims to enhance our growing Casualty team.
This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.
We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position.
A Glimpse into Your Daily Responsibilities:
- Liaison: Communicate with insurers, policyholders, and brokers.
- Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
- Evidence Gathering: Obtain all relevant evidence and documentation.
- Resolution: Determine appropriate actions to resolve each case.
- Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
- Negotiation: Negotiate settlements within agreed authority limits.
- Professional Correspondence: Maintain proactive communication with all parties involved.
- Adherence to Procedures: Handle cases according to documented procedures and client requirements.
- Reserve Management: Regularly review and maintain proper reserves.
- Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.
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Skills and Expertise:
- Proficiency in managing Claims from cradle to grave.
- Experience managing NIHL (Noise Induced Hearing Loss).
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.
Desirable:
- Experience with the investigation of Liability Claims.
- Knowledge of how to value injury claims.
- Familiarity with reserving strategies.
- Exceptional communication abilities across various levels..
This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.
The Company
Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.
Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.
To find out more detail please follow the link below:
https://davies-group.com/