Helpdesk Assistant

Customer Service / Helpdesk Assistant Pertemps Reading are looking for a Customer Service / Helpdesk Assistant to work at a Facilities Management and Technology company based in Winnersh. As a Customer Service / Helpdesk Assistant, you will be responsible for: - Assisting Service Desk Manager with reactive requests, quotes, and scheduled tasks - Take calls and respond to customer emails - Instruct suppliers to carry out work, monitor & manage for event closure details - Ensure CRM is kept up to date - Other ad-hoc duties as required To be considered for this Customer Service / Helpdesk Assistant role, you should possess the following: - Previous Customer Service experience - Confident and polite telephone manner - Attention to detail - PC Literate - Flexible and hardworking If you are interested in this Customer Service / Helpdesk Assistant role, please apply now