Resident Liaison Officer

RESIDENT LIASON OFFICER WITH MAIN CONTRACTOR EXPERIENCE REQUIRED FOR A CONTRACT POSITION IN CRAMLINGTON

Job Title: Resident Liason Officer

Location: Cramlington, Northumberland

Hourly Rate: £14.09 PAYE - £18.59 Umbrella

Contract length: Initially 3 months / Ongoing work.

Key Responsibilities:

• Booking appointments and managing schedules.
• Handling resident complaints and issues with professionalism and efficiency.
• Maintaining property records and conducting validation and customer satisfaction surveys.
• Facilitating communication between all stakeholders for a seamless project experience.
• Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.

Requirements:

• Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
• Occupied refurbishment knowledge is also desirable
• Strong health and safety knowledge
• Exceptional communication skills and ability to work collaboratively.
• IT proficiency and adaptability to on-site operations.
• Ability to work independently and as part of a team.
• Strong interpersonal skills and a proactive attitude.
• Ambitious, innovative, and self motivated
• Driving license

Must Have:

• DBS, Asbestos Awareness UKATA or IATP
• Previous experience within the role.

For more information contact George on (phone number removed) or send an email to (url removed)