Business Support Assistant

Role: Business Support Assistants (Full-time & Part-time Positions)Pay: £12.96 per hourLocation: Predominantly home-based, with occasional travel to Angus buildings.Contract Type: Temporary until 31st March 2025Full-Time Hours: 08:45 - 17:00Part-Time Hours: 08:45 - 12:30We are currently seeking two Business Support Assistants to join our client's dynamic team. We have both a full-time and a part-time position available on a temporary basis until 31st March 2025. These roles are crucial in providing effective administrative support.Key Responsibilities:

• Appraising situations to develop solutions and resolve problems.
• Collating, checking, and organising returns.
• Contributing to the continuous improvement of processes and procedures.
• Creating, updating, and maintaining files and records.
• Handling routine One Contact Centre enquiries.
• Performing digital tasks, including data input, word processing, minute-taking, and using a variety of software packages.
• Following routine procedures and using initiative to make decisions.
• Maintaining and updating service mailboxes, as required.
• Preparing standard reports and processing financial documentation.
• Handling confidential and sensitive information with discretion.
• Reception duties, including dealing with routine service-related enquiries from the public.
• Recording and monitoring expenditure.
• Exchanging information with colleagues and the public as part of routine operations.
• Performing general business support tasks, such as cash handling, mail duties, photocopying, and scanning.
• Ensuring compliance with data protection laws, particularly in the processing of personal and sensitive information, in line with the council's privacy statements.
• Adhering to HR data protection policies in the management of employees.

Essential Skills/ Qualifications:

• Strong organisational and problem-solving skills.
• Proficiency in digital tasks and software usage.
• Ability to handle confidential information.
• Excellent communication skills for working with the public and internal staff.
• Prior experience in business support or administration is preferred.

If you are proactive, detail-oriented, and looking to contribute to an efficient and supportive team, we encourage you to apply!