Company:
Shiji Group
Location: London
Closing Date: 01/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.
Founded in 1998 as a network solutions provider for hotels, and later changed to a software provider for the whole consumer market, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets.
Shiji is committed to connecting the global business of hospitality. We provide an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.
To support our Shiji Enterprise Platform Team, we're looking for a PMS Hospitality Implementation Consultant, who will provide technical consultancy to our hospitality customers within Europe and the UK and will be responsible for installing, training and supporting our Shiji Enterprise Platform, as well as providing excellent customer care and maintaining healthy relationships with our current and future customers in an environment where every staff member is passionate about going the extra mile.
Job Description
Provide technical consultancy to our hospitality customers within Europe region
PMS Implementation, integration, and training (remotely and customer on-site)
PMS Interfaces Implementation
Meeting & Events solution Implementation
Configure the system to meet country-specific legal fiscal requirements
Analyze customer needs and configure the systems to their specific requirements
Ensure multiple users, and service model concept meets the customer operational workflow
Train the staff in the best and most practical use of the software
Take the customer site live, answer any operational and application requests onsite
Report accurate project status and act proactively to achieve the project goal
Internal consultation
Qualifications
Hospitality Business background or working record in a similar PMS implementation role
Meetings, Events and groups operational experience is an add-on
You have the same passion for the Hospitality industry as our customers' passion to serve their guests
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment
Ability to quickly learn the company’s various IT solutions and able to handle system installation
Ownership with quality, professional “get it done” attitude and work ethic
Fluent in English and other languages are an add-on
Willingness to travel
Additional Information
Exciting job within a creative environment and the opportunity to make a real impact on the business
Grow your experience with web and cloud technologies in a very innovative technology environment
Friendly, motivated and talented multicultural team
Opportunities to grow and develop with Shiji
Training to meet role requirements
Generous compensation package
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Shiji Group