Customer Service Advisor

Berry Recruitment are seeking a flexible and enthusiastic Customer service advisor to join a busy agent based in Lakenheath.

Key Responsibilities:

• Conduct front-line property viewings with potential tenants.
• Engage in one-on-one customer interactions, providing exceptional customer service.
• Manage and handle enquiries from all communication portals (phone, email, online).
• Support front office and back office operations as needed.
• Maintain accurate records and update database systems.

Required Education, Skills, and Qualifications:

• Positive and upbeat attitude with a passion for customer service.
• Excellent organisational skills and proficiency in Microsoft Office, including Outlook and Excel.
• Strong written and verbal communication skills.
• Eagerness to excel and a proactive, outgoing personality.
• Full, clean driver's license with no pending convictions and vehicle.

Working hours:

• Monday to Friday: 09:00 to 17:30
• Every third Saturday: 09:00 to 17:30 (additional Saturdays may be required)

Job Type:

• Full-time

Salary:

• Up to 25,000 per annum, depending on experience.

Schedule:

• Monday to Friday
• Weekend availability

Benefits:

• 28 days holiday, including bank holidays
• Company vehicle provided during work hours (own transport required when vehicle is not available)
• Progression within the business

For more information, please contact Rebecca at Berry Recruitment King's Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.