Property Services Assistant

Property Services Assistant Location: Guildford Contract Type: Temporary, Full-time Working Hours: Full-time, Hybrid (2 days per week in the office) Pay Rate: £16.30 per hour (Umbrella) About the Role: We are recruiting for a full-time Property Services Assistant to work with a housing association in the Guildford area. This temporary role offers hybrid working, with 2 days per week in the office. It's a fantastic opportunity for an organised individual with strong administrative and customer service skills to support the property services team in delivering planned, reactive, and ongoing maintenance services. Key Responsibilities: - Assist in preparing, reviewing, and managing a list of approved contractors for property maintenance. - Liaise with customers on property-related matters and place orders for maintenance works using a bespoke computer system. - Ensure contractors are properly instructed and maintain accurate records of all works completed. - Support the team with processing property-related invoices and handling communal buildings insurance claims. - Carry out general administrative tasks as required, ensuring compliance with organisational policies and procedures. Candidate Requirements: - Good general education (O Level/GCSE or equivalent). - Proven track record in customer service, with knowledge of basic construction and maintenance terms (desirable). - Strong customer care skills, attention to detail, and the ability to confidently communicate with contractors and specialists. - Proficiency in Microsoft Word, Excel, and email. Knowledge of QUBE property management software is desirable. Personal Attributes: - Friendly, personable, and a strong team player. - Proactive and able to contribute to the continuous improvement of the property services department. If you're an organised, customer-focused individual with a passion for property services, property management or housing, apply today for further information