Supply Chain Administrator

Supply Chain Administrator
Salary: Dependent on experience
Location: Norfolk
Employment Type: Part-Time, Permanent
Working Hours: 25 hours per week

On behalf of our well-established client in Norfolk, ISQ Recruitment is seeking a Supply Chain Administrator to join a dynamic and growing team. This new role offers flexibility in working hours and the opportunity to work in a fast-paced environment within the manufacturing sector.

Job Purpose:
The Supply Chain Administrator will support the smooth running of the supply chain by processing customer orders, coordinating shipments, and ensuring compliance with import/export regulations. This role is essential in maintaining customer satisfaction by ensuring deliveries are processed on time and in full.

Main Responsibilities:

• Order Processing: Accurately receive and process customer orders, confirming pricing and delivery schedules within 48 hours.
• Shipment Coordination: Plan and coordinate both international and domestic shipments, optimising transport capacity to minimise costs.
• Documentation: Ensure all necessary export and import documentation is processed in an accurate and timely manner, meeting compliance with customs regulations.
• Customer Service: Provide prompt and professional responses to customer queries and issues, ensuring delivery expectations are met.
• Reporting: Maintain up-to-date sales and shipment reports, ensuring accuracy and compliance with HMRC and customs requirements.

Qualifications and Experience Required:

• Experience: Proven experience in export/import shipping administration, with logistics planning knowledge within a manufacturing or fast-paced environment.
• Customer Service Skills: Strong communication skills and a track record of delivering excellent customer service.
• Technical Skills: Proficiency in Microsoft Office and experience with MRP systems.
• Problem-Solving: Ability to resolve shipment and customs-related issues promptly and effectively.

If you are a motivated and detail-oriented professional looking for a flexible part-time role in the supply chain sector, we encourage you to apply.
Please send your most up-to-date CV to (url removed) or call (phone number removed) for more information.