Community Liaison Officer

Company:  CV-Library
Location: London
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Haringey Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the Role We are looking for an experienced community worker to work in the Seven Sisters Ward. The successful candidate will focus on working with the community to improve coordination and delivery of key services in the area. This includes encouraging a culture of collaboration across various services and key external agencies, within the remit of information sharing protocols and to work closely with residents on estate improvement projects and other initiatives. The aim is to increase resident satisfaction and provide joined-up services that meet residents’ needs through a close working relationships with Property Services, Income Teams, Tenancy Team, Estate Services, Resident Engagement, Community Safety, Social Services, Police, etc. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact .  About You We are looking for an experienced Community worker who has experience of operating in social housing management; and can demonstrate experience in: Leading a partnership between different services and successfully supporting a teams Working with key agencies to address anti-social and community safety issues experienced by residents. Actively engaging with residents to ensure that the service provided is resident focused. Effectively managing performance of a team with a view to increasing resident satisfaction with the ability to manage, organise and prioritise own workload and providing excellent customer care skills Working with local communities to improve estate services and reduce levels of nuisance/crime and improve customer satisfaction Community development and engagement About the Team You will be part of a brilliant and supportive team who work together to deliver on our corporate objectives.  The Council wants to establish a closer relationship with our tenants and leaseholders and build on our strong track record of engaging residents to help shape our housing services. Our housing management services sit at the heart of this vision.  We want to develop new solutions and encourage innovation to work with residents to ensure that our services reflect their priorities and the standards they expect
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