Assistant Leisure Manager

Job Vacancy: Assistant Leisure Manager at Foxhills Collection Are you a dynamic Leisure professional with leadership skills and a passion for promoting health and wellness? Foxhills Collection is currently seeking an experienced Assistant Leisure Manager to lead our fitness team and oversee the operations of our state-of-the-art gym facilities and studios. Position: Assistant Leisure Manager Location: Foxhills Collection Type: Full-time About Us: Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class leisure facilities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings. Responsibilities: Manage the gym team to ensure a high level of motivation and delivery of a quality service at all times for members and guests across all aspects of the fitness department Oversee the delivery of gym inductions, new programmes, and new joiner welcome phone calls by working with the Head Personal Trainer Ensure members and guests receive a friendly and consistent personalised service from all team members at all times Recruit and manage the Gym Team, through target setting and performance management Ensure all equipment and facilities are checked daily and in full working order reporting any issues to maintenance or Life Fitness, and to follow up any reports until fixed Ensure all day to day operational procedures including SOPs and EAPs are adhered to by self and team Produce the fitness team rota ensuring that staffing levels meet the business demands in a timely manner Manage and ensure accurate records are kept for all annual leave, lieu days and shift swaps for self and team, and take responsibility for payroll Use the set procedures in place to keep the studio class timetable running Ensure that class instructors are qualified, able to teach competently and offer customer service at the level that meets our clubs requirements. To regularly update and monitor booking and appointment system to ensure maximum productivity and elimination of mistakes which could cause inconvenience and dissatisfaction to clients. Ensure health, safety and COSHH regulations are complied with by self and team and that club rules are observed by members and guests. Ensure all paperwork and forms are completed with regards to incidents and accidents. Report any risks to the Health and Safety Officer Monitor feedback and respond accordingly, and handle any client complaints effectively and promptly, ensuring a senior manager is involved and updated to all feedback negative and positive Instil brand values and standards into fitness team to maintain quality on a daily basis Ensure members and guests receive a friendly and consistent personalised service from all team members at all times Supporting the other leisure departments when necessary Requirements: Certified fitness professional with recognized qualifications Previous experience in a Leisure management or fitness center leadership role, with a proven track record of success Strong leadership and team management abilities, with the ability to motivate and develop a team Excellent communication and interpersonal skills, with the ability to interact effectively with members, guests, and colleagues Knowledge of fitness equipment, exercise techniques, and industry trends CPR and First Aid certification required Flexibility to work evenings, weekends, and holidays, as required by business needs Benefits: Competitive salary package Opportunities for career advancement and professional development Staff discounts on accommodations, dining, and other amenities Access to fitness facilities and wellness programs A supportive and collaborative work environment Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks. This position requires the candidate to prove their right to work in the UK Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants. Select from a range of club membership options to unlock a world of leisure opportunities including one of Englands top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the countrys top fitness gyms. Foxhills members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more. Visitors are welcome at selected events, or to stay overnight in the resorts 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling that you will always leave feeling better than when you arrived. TPBN1_UKCT