Job Responsibilities:
- Efficiently manage and process customer orders via phone and email
- Provide product guidance, including upsell and switch-sell recommendations
- Coordinate with Warehouse and Purchasing teams to track order deliveries
- Resolve customer complaints and liaise with couriers on delivery issues
- Build a thorough knowledge of the product range for effective customer support
- Contribute to various business processes within a small, dynamic team
Requirements:
- Strong communication and interpersonal skills
- Ability to excel in a fast-paced, multi-functional role
- Positive, adaptable attitude with attention to detail and organisation
- Previous experience in sales or administrative roles is preferred
If you're a proactive, organised individual with a passion for supporting sales, we'd love to hear from you. Apply today!
Benefits:
- Company pension
- Free and on-site parking
- Health Cash Plan
- Life Assurance
Schedule: Monday to Friday
Supplemental Pay Types: Bonus scheme
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.