Fabrication Project Manager

ECHO HOUSE FABRICATION PROJECT MANAGER Reporting to: The Directors and the Fabrication & Design manager Scope of the Role: Collaborative. Positive. Respectful. Organised. Exceptional People Skills. Fabrication project managers play a key role in the management of jobs and projects at every level at Echo House. Liaising directly with the wider project management team and interpreting briefs to a language that the studio and production teams can understand, Fabrication project managers follow each and every job throughout the company ensuring our products and services are delivered on time and on point. Excellent communication and organisational skills are essential to ensuring effective co-ordination of high-quality work while under the pressures of time and budgets. Echo is a high paced, and often highly pressured, production house. Positivity is key in everything we do. Whether you’re collaborating with colleagues, communicating with clients or focusing on the task at hand, our approach is to always remain constructive. Respecting each other’s contribution is essential as we believe every individual has something to offer, and the key to being successful at Echo is an ability and willingness to collaborate. Main Duties AND Responsibilities: Fabrication project and production management. Resolving customer issues to their satisfaction. To oversee prototyping and manage production of large bespoke live projects, whether being produced In-house or externally. To act as the primary link between the Fabrication department and the wider project management team to ensure that live projects are communicated effectively and efficiently, through the factory and that customer issues are resolved to their satisfaction. Receiving briefs from clients/staff and interpreting them into fabrication orders. Taking ownership of fabrication projects and ensuring that the correct departments are fully consulted, informed, engaged with, and are instructed. Attending installs and manage on-site builds, to ensure customer satisfaction. Ensuring company policies are followed. Ensuring Health and Safety policies are followed. Job Management Quoting jobs on our MIS system. Translating orders into a brief for the design, studio, production, packing and installation teams, including spreadsheet and presentation preparation. Liaising with our studio, manufacturing, dispatch, and installation teams to ensure jobs and projects are on track and feedback to clients/project managers, their status. Liaising with external suppliers to ensure jobs and projects are on track and feedback to clients/project managers, their status. Preparing installation briefs for bespoke jobs. Following jobs through the factory, ensuring the smooth transition of project manufacture. Translating projects for the ease of manufacturers understanding, this may include drawing for presentation and/or machining. Core Knowledge Base: Limited CAD, Sketchup, Adobe Creative suite knowledge. Limited tool and machining knowledge Good knowledge of engineering science and technologies. Good knowledge of manufacturing production and processes. Excellent media knowledge with emphasis on sustainability and waste management. Excellent understanding in deciphering technical packs submitted from external sources. Excellent resourcing knowledge. A good knowledge of the retail sector. Knowledge of systems, policies and procedures. Experience in retail visual merchandising is ideal. ESSENTIAL INDIVIDUAL CHARACTERISTICS: Excellent time management. Excellent organisational skills. Excellent attention to detail. Ability to manage multiple projects of varying nature simultaneously. DESIRABLE INDIVIDUAL CHARACTERISTICS: Customer Service experience is an ideal grounding for this role. Experience in retail visual merchandising is ideal. A good knowledge of the retail sector. Knowledge of the print industry is an advantage. CAD, Sketchup, Adobe Creative Cloud experience is a bonus. Ability to manage multiple projects of varying natures, simultaneously. Team Work Positive and constructive collaboration is key to everything we do at Echo. Maintaining regular, clear and positive communication with all teams and Directors is essential to ensuring jobs and projects are completed correctly. Ad Hoc Echo is a dynamic, busy company with a close working team and as such we often require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions. To perform other reasonable tasks as required by the Directors or your department head. Follow and promote to colleagues, visitors and the public all health and safety procedures and protocols. Follow Echo’s sustainability policies and procedures. Promote sustainable operations to colleagues, clients and suppliers. A quick learner with a positive approach will pick up everything they need to know at Echo. Equality and Diversity: We promote a working environment in which diversity is recognised, valued and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility. It is therefore your responsibility to make sure you observe and adhere to this policy at all times.