Estate Services Supervisor

Temp to Perm (12 weeks) Estate Services Supervisor required in Tower Hamlets, £34,671 per year We are seeking a dynamic and organised Estate Services Supervisor to lead and manage a team of Estate Services Operatives based in Tower Hamlets, ensuring the highest standards of cleanliness, safety, and maintenance across our housing estates. If you are passionate about delivering exceptional service to residents and have strong leadership skills, we want to hear from you. Main Duties and Responsibilities: Line-Management: Provide day-to-day leadership, line management, and support to a team of Estate Services Operatives, ensuring they work flexibly and effectively to meet the needs of residents and other customers. Manage and monitor the work of operatives, ensuring caretaking, refuse removal, and minor repairs are completed to a high standard. Conduct regular reviews of work records, including timesheets and performance monitoring forms, while addressing and resolving any conduct or performance issues in accordance with company policies. Operational: Clean all common areas, including staircases, foyers, courtyards, car parks, and refuse storage rooms, as per agreed schedules and methods. Carry out deep cleaning tasks as required, including the removal of litter, sharps, dog waste, and other detritus, ensuring full compliance with Health & Safety guidelines. Assist with the collection of bulk refuse and ensure safe disposal. Undertake minor repairs and maintenance as needed, and report larger repairs to the Repairs Team for timely completion. Assist during adverse weather by clearing snow and leaves and applying salt to ensure safe access to dwellings and common areas. Monitoring and Inspection: Monitor and uphold high-quality standards in estate services functions, taking action where necessary to resolve issues. Ensure all repairs and services affecting the area are completed to satisfactory levels, and maintain reporting schedules for machinery, vehicles, and equipment used by the department. Organisational: Liaise with Housing Managers and other departments on the day-to-day operations of the estate services. Support the Estate Services Manager in ensuring compliance with statutory requirements, financial regulations, and performance targets. General Support: Deputise for the Estate Services Manager when required and assist with complex service or staff-related matters. Attend meetings and forums with residents and their representatives, providing regular updates and acting on feedback. Hours and Weekend Cover: This role requires a 7-hour workday, with shifts scheduled between 8am and 4pm on a rota basis. The successful candidate will be required to work one weekend in four. Time off in lieu will be provided for weekend hours worked.If you are a proactive leader or Estate Services Supervisor who can travel to Tower Hamlets a have a commitment to maintaining high standards in estate services, apply now to join our team