Apprentice Personal Assistant

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. We're on a mission to give our colleagues an amazing work/life balance! Job title:         Apprentice Personal Assistant Location:        Bolton Salary:            £20,423.52 per annum Hours:            8.30am to 5pm, Monday to Friday (1 study day each week, can be either at home or in the office) Contract:        Fixed Term ( Duration of the course) Start date:      ASAP UK Applicants only. This role does not offer sponsorship. Role Purpose The Apprentice Personal Assistant will provide effective administrative and project support to the executive team, reporting directly to the Executive Assistant (EA) to the CEO. This apprenticeship offers hands-on experience in a fast-paced business environment, allowing the apprentice to develop essential skills and knowledge for a successful career as a Personal Assistant. Under the mentorship of the EA, the apprentice will ensure efficient executive support, act as a key point of contact for communications, assist in project coordination, and maintain the highest standards of confidentiality and professionalism. This role offers valuable insights into executive operations and opportunities to contribute to strategic initiatives while building the competencies necessary for future advancement within the organisation. KEY TASK AREAS AND ACCOUNTABILITIES: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and coordinating travel arrangements. Serve as a primary point of contact for internal and external communications, screen and prioritise emails, phone calls, and other inquiries. Prepare and maintain documents, reports, and presentations for meetings, ensuring accuracy and timeliness. Assist in the coordination and execution of various projects and initiatives, tracking progress and deadlines to ensure successful completion. Maintain confidentiality and accuracy of sensitive information, including personnel records, financial data, and strategic documents. Attend meetings, take minutes, and distribute action items as needed, ensuring effective follow-up and accountability. Assist in planning and organising company events and conferences including venue selection, catering arrangements and attendee communication. Anticipate challenges and proactively address issues, demonstrating resourcefulness and initiative in finding solutions. Work collaboratively with colleagues across departments and locations, fostering a culture of teamwork and mutual support. Ensure compliance with company policies, procedures, and regulatory requirements, always maintaining high ethical standards and professionalism. PERSON SPECIFICATION Experience Experience in general office administration. Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment, while maintaining a high level of accuracy and attention to detail. Experience supporting senior executives or leadership teams, with a strong understanding of organizational dynamics and business operations. Skills Excellent organisational and time management skills, with the ability to prioritise tasks effectively and meet deadlines. Strong communication skills, both written and verbal, with a professional and courteous demeanor. Proficiency in Microsoft Office Suite and other relevant software applications, with the ability to learn new systems quickly. Discretion and confidentiality in handling sensitive information, with a commitment to maintaining high ethical standards. Problem-solving skills, with the ability to anticipate challenges and proactively address issues as they arise. Collaboration and teamwork, with the ability to work effectively with colleagues across departments and locations. Qualifications & Training Educated to GCSE level or above; additional education or certification in office administration or related field would be advantageous. Familiarity with relevant regulatory requirements and industry standards, such as data protection regulations, may be advantageous. Ongoing professional development to stay current with best practices in executive assistance and administrative support. Why join Outcomes First Group? About the Group Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations. There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world. Our Vision We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world. Our Mission Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning. Our Promise We are kind to ourselves and each other...We work together... and we make things happen. Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We're on a mission to give our colleagues an amazing work/life balance! We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. We are an Equal Opportunities Employer. #1