IT Support Technician - Temporary (circa 4 weeks)

I’m excited to be recruiting for an Interim IT Support position in Newmarket.   This is an interim assignment of circa 4 weeks, to support the team during a busy period. You will play a critical role in providing technical support and ensuring smooth IT operations across the business.   Key Responsibilities: Provide proactive and customer-focused IT support, promoting IT services through positive engagement. Maintain accurate asset records throughout the asset lifecycle. Offer technical support across various systems, including Microsoft Azure AD, Office 365, SharePoint, Active Directory, and Windows Servers. Provide 1st and 2nd line support to the business, ensuring IT processes are consistently followed. Create and maintain IT process and procedure documentation. Support the Enterprise Application team with issue triage and user assistance. Offer desktop and application support, managing and maintaining PCs, peripherals, and associated software. Install and maintain hardware and software on servers. Collaborate with 3rd party support providers to resolve technical issues. Install, repair, and configure hardware and software for desktops and laptops. Assist with hardware procurement and IT projects.  Experience Required: Proven 1st & 2nd line IT support experience. Strong knowledge of Microsoft Office 365, SharePoint, Azure AD, and Intune. Excellent telephone manner and written communication skills. A solid understanding of PC hardware and software configuration. Reliable, enthusiastic, and methodical, able to work efficiently in a busy environment. Good working knowledge of Active Directory and Azure AD.  This role is on site 5 days a week. You must have access to your own vehicle. You must have eligibility to work in the UK.  Next Steps: Apply Now