About Ink:
Ink has been in business for 30 years and is the world’s leading travel media company. We work with the largest travel media brands and airlines globally. In 2019 we became part of Stagwell, a Nasdaq traded company founded in 2015. Ink’s headquarters is in London, and we have global offices in Miami, Singapore, and Kuala Lumpur.
Ink has been recognised with numerous awards including Best Overall Editorial, Travel Magazine of the Year, Best Cover, Best Art Director and Best Photography, across industry events in the Americas, Europe and Asia.
Stagwell was founded in 2015 with the aim to bring together a collaborative group of pioneering and successful marketing and media digital-first agencies.
About the role:
Reporting into the Credit Control Manager, this role will be responsible for reducing debt, handling queries, supporting the credit control team, and working within the team to streamline the processes relating to all aspects of Credit & Compliance.
The Role:
- Chasing customers for payment by phone and email
- Working to challenging call and cash targets
- Keeping the credit control system up to date with clear notes
- Handling customer queries regarding payments and invoices
- Identifying and escalating potential bad debts to management
- Assisting with month end procedures and providing cover on the compliance and admin side of the department when required.
- Credit checking clients, and verifying contracts, including payment terms and contact details.
- Vendor Forms and Vendor Portal set ups
- Assisting with approval and raising of Invoices
- Encouraging and taking part in regular discussions about processes, strategy, and improvements
- Bank statement downloads and cash allocation
Required skills:
- Experience in B2B credit control including reducing DSO and ledger balances
- Intermediate Excel and Word including VLOOKUP’s and pivots
- Strong communication skills
- Time management and organisational skills
- Must enjoy working as part of a hardworking team
- Experience of using Salesforce would be an advantage
- Fluency in a second language would be advantageous but not essential
What Ink can offer you:
We know that we are nothing without our people and that they determine the journey we are going on together. We have an environment which facilitates growth and learning through curiosity and a desire to be the best we can.
In addition to a truly collaborative environment, we are pleased to offer benefits including 25 Days Annual Leave, Ink Rewards via Reward Gateway, Competitive Pension Scheme, Cycle to work scheme, Season Ticket Loans, Free refreshments daily and regular social events! We also have two wellbeing days per year for people to use for whatever helps them to feel well, in addition to annual leave and bank hols, plus the Thrive app.
Equal Opportunities:
Ink is committed and proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organisation.