Customer Service

UAV Drones Progression Outstanding Opportunity £25,000 + Bonus Are you passionate about delivering excellent customer service and excited by the world of cutting-edge drone/geospatial/UAV/ technology? We require a  Customer Service Specialist to join our dynamic team in the heart of  Leeds City Centre. Key Responsibilities: - Provide outstanding support to customers across phone, email, and live chat - Assist with product orders, technical inquiries, and training course details - Ensure every customer interaction is a 5-star experience What We're Looking For: - Excellent communication skills and a customer-focused approach - Problem-solving skills and a team-oriented attitude - Previous experience in customer service (tech experience is a plus!) - A proactive and friendly manner when dealing with customer inquiries What’s In It For You: - Competitive salary and performance-based bonuses - Be part of a friendly, supportive, and innovative team - Opportunities for personal growth and advancement in the exciting drone industry - Modern office located in **Leeds City Centre** with great transport links The successful individual will be joining a business that focuses on creating long-term value for customers and employees through a passionate dedication to excellence and a disciplined management process. This drives a sustained competitive advantage in a dynamic market. The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12 months later, and 94% are still there 2 years later. That speaks for itself. Want to be a part of this? Of course, you do! If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires. To apply, click on the apply button below, contact Gareth Symms, or call the Mercury Hampton office directly on (phone number removed). We aim to respond to all successful applicants within two working days