Sales and Customer Service Advisor

Working Hours: * Monday to Thursday: 9:00 AM - 5:00 PM * Friday: 9:00 AM - 4:00 PM Job Overview: IMH Recruitment is seeking a motivated and customer-focused Sales and Customer Service Advisor for our client in Sheffield. The successful candidate will play a key role in building and maintaining relationships with existing clients while ensuring high levels of customer satisfaction. This is a permanent, full-time position offering a fantastic opportunity to grow within a supportive team. Key Responsibilities: * Build and maintain strong relationships with current clients * Handle both inbound and outbound calls in a professional and friendly manner * Process orders efficiently and accurately using our CRM system * Maintain accurate client records and follow up on enquiries * Provide excellent customer service and respond to client queries in a timely manner Requirements: * Excellent communication and relationship-building skills * Experience in customer service and sales (preferred but not essential) * Computer literate with experience using CRM systems * Strong organizational skills and attention to detail * Ability to work independently and as part of a team Benefits: * £25,000 annually * Pension scheme * 23 days holiday plus stats * Permanent position with opportunity for growth * Supportive work environment within a well-established company If you are a proactive, customer-oriented individual with a passion for building relationships and delivering results, we’d love to hear from you! How to Apply: To apply for this role, please apply with your updated CV