Domestic (cleaner)

Role Summary To ensure that every tenant enjoys a clean and well maintained communal environment that is presented to a high standard, including the cleanliness of communal areas. Also ensuring all aspects of relevant legislation relating to supported housing is met, including health and safety, reporting any repairs to the Housing Officer. Salary: £12 per hour Hours of Work: 20 hours per week Contract: Permanent Who are we? We provide more than 13,000 homes across Kent, Sussex, Surrey and West Sussex. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan Role Specific Responsibilities To work with the cleaning schedules as determined by the Housing Officer. To attend supervision and appraisal meetings with the Housing Officer in line with policies and procedures. Ensure that all communal areas including toilets and assisted bathrooms of the house are clean and tidy, including daily cleaning of the dining area. Report all repairs to the Housing Officer and, in their absence, the Deputy Manager. Understand and observe fire safety regulations and procedures and attend at least one fire drill per annum. Ensure that all incidents/accidents are reported to the Housing Officer, where applicable in line with policies and procedures. Ensure waste is disposed of in the appropriate bins. Ensure that all cleaning products are used in compliance with COSHH requirements. Ensure that all cleaning related equipment is used safely, stored safely and that any defects are reported to the Housing Officer. To work within the agreed budget for the cleaning requirements of the scheme. Ensure that all leave requests are agreed with the Housing Officer. Ensure an efficient handover process is in place and adopted by all scheme staff. To attend/undertake training relevant to the role. To wear appropriate protective clothing as required by COSHH assessments. General To act in accordance with the organisations values, policies and procedures at all times. To attend meetings and training and development as required by the organisation. To maintain confidentiality at all times and act in accordance with the Data Protection Act. To be aware of and comply with safe working practices as laid down by legislation. To contribute and attend individual performance reviews and appraisal as and when required. To be aware of, act within and actively seek to promote the organisations policies in respect of equality and diversity. To undertake travel to other sister premises and Head Office as and when applicable. The post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder. About You Education & Qualifications Demonstrate evidence of appropriate experience to undertake the post. Demonstrate evidence of working with older people. Demonstrate working knowledge of practical skills as applicable to the home. Apply risk assessment practice. Maintain the well-being of the tenants at all times. Demonstrate effective judgement as relevant to the domestic role. Current knowledge of H&S legislation etc. Application of H&S practices. H&S risk assessment. Valid full driving licence. Valid vehicle business insurance. Key Skills & Competencies Works well in a team. Demonstrate awareness of different values/cultures amongst tenants and staff. Recognise diverse and unique needs of each tenant. Communication skills with different groups, e.g. staff, tenants, local community. Effective/efficient handovers. Evidence of keeping up to date with related issues. Take on further responsibilities. Undertake relevant training. Prioritise. Meet deadlines. General time management. Behaviours Be aware of support needed by others. Consider how actions could support others. Be prepared to give encouragement when needed. Offer help to colleagues. Explain things simply. Keep to the point. Style that is warm and friendly. Express ideas confidently. Tailor style and service to meet individual’s needs. Build rapport with customers and staff. Exhibit a pleasant, professional manner. Happy when working in a team environment. Promote harmony within the team. Loyal to the team as a unit. External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer