Neighbourhood Services Manager

This position calls for a diligent Neighbourhood Services Manager who can lead a team effectively within the not-for-profit and charities sector. The ideal candidate will have a strong background in Secretarial & Business Support, helping to ensure the smooth operation of our organisation. Client Details This organisation is a notable entity in the not-for-profit and charities sector, based in Pontypridd. With a team exceeding 1000 dedicated individuals, it's committed to making a significant and positive impact within the community. Description Be responsible for the delivery of outstanding housing management services including the management of tenancies, allocations and community safety Proactively monitor and report on performance Guide, manage and inspire the team Lead the delivery of a proactive and customer-focused service Lead safeguarding across the business Develop and implement strategies to optimise neighbourhood services Maintain positive relationships with the community and stakeholders Oversee the management of resources and budget Ensure the team meets key performance indicators Act as a point of contact for any issues or concerns Foster a supportive and inclusive team environment Stay informed on industry developments and implement best practiceProfile A successful Neighbourhood Services Manager should have: Excellent level of housing law and practice knowledge including anti-social behaviour and enforcement Excellent understanding of the principles of sustainable tenancies including the effects of Adverse childhood experiences Team management experience, preferably with large teams of remote workers Knowledge of Letting properties Excellent communication and interpersonal skills The ability to develop and implement effective strategies A commitment to fostering positive community relationships Strong problem-solving and decision-making abilitiesJob Offer A competitive salary of up to £50k A supportive and inclusive company culture The opportunity to make a real difference in the community A comprehensive benefits packageWe encourage anyone who believes they fit these criteria and is passionate about making a positive impact in the not-for-profit and charities sector to apply for this exciting opportunity