Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. Teya was born in 2019 and is home to over 1,000 employees in 15+ countries. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.
What will you be doing?
As we continue to expand our operations in the UK, we’re looking to hire our first dedicated Account Execuitve to join our expanding Independent Sales Consultant channel. Reporting directly to one of our Sales Managers, your portfolio of accounts will be made up of 50-100 independent sellers who sell Teya products on our behalf. This is a fast paced, high velocity role where you’ll be required to solve problems quickly and efficiently as well as coach and mentor our independent sellers. You will also be responsible for:
- Relationship Management: Building and maintaining long-term relationships whilst acting as the first point of contact for your client inquiries, issues, and requests, ensuring prompt and effective resolution
- Management & Growth: Support the Sales Manager in executing account plans and strategies to exceed growth and retention targets
- Reporting & Analytics: Monitor account performance and prepare regular reports on key metrics such as client satisfaction and sales performance. This will assist in forecasting and tracking key account metrics to provide data-driven insights for strategic decision-making
- Project Coordination: Collaborate with internal teams (Product, Tech, Customer Support, Marketing etc) on multiple projects to ensure we’re constantly improving and delivering the best service/product to our merchants and sellers
What are we looking for?
Experience within a fast-paced, start-up or scale-up business with a background in sales or account management. Whilst we’re not looking for someone who comes from a payments background (although that would be a plus), you must be a quick learner with an interest in financial technology. We’re also looking for the following skills:
- Demonstratable ability to multitask and manage multiple accounts and projects at the same time in an ever-changing, fast-paced environment scale-up environment
- Excellent communication skills to liaise with not only your clients but also internal teams as well
- An analytical mindset where you can use data to drive the decisions you make
- The ability to build strong relationships and demonstrate a customer-first attitude
What can we offer you?
- 25 days of Annual Leave + Bank Holidays
- Clearly defined career progression ladder and growth opportunities within the business
- Physical and mental health support through our partnership with GymPass, 1-1 therapy sessions, meditation sessions and access to digital fitness and nutrition apps
- Extended and improved maternity and paternity leave choices
- Private Medical and Life Insurance
- Enhanced pension