Embroidery Assistant

JOB TITLE: Embroidery & Design Assistant GPS have an exciting opening for an experienced embroidery assistant. Based on site in Milton Keynes working Monday to Friday on days. You will be a key part of the well-motivated embroidery department to assist with, logo sampling, colouring-up new season styles whilst keeping up to date with the embroidery data base. KEY RESPONSIBILITIES: • Logo setup, originations & creating DST colour sequences • Logo sampling, photography & approval Sheets • Creating new season colour palettes using Madeira Classic threads • Updating & organising our embroidery reference database • Putting together colour stories for orders • Colouring up orders to create colour sheets for in house production • Administration of embroidery inbox, logo invoicing & updating origination tracker • Track, monitor, and resolve all customer embroidery issues • Provide embroidery related support to customers, internal and external • Prepare embroidery instruction sheets for orders delivered to EU contractors • Communicate effectively with customers to review details and exceed customer satisfaction REQUIRED COMPETENCIES: • Confident to speak to a wide range of customers • A knowledge of Wilcom Embroidery Studio Software, not critical! • Strong computer skills, to include Microsoft Office products; must be proficient in Excel, Word, and Outlook • Pays close attention to detail; strives for perfection • Bachelor’s Degree in textiles, embroidery or related field is advantageous • Industry experience in apparel • A strong passion for embroidery & design Salary Circa 25-30K (Neg on experience)