Claims Handler

Job Title: Claims Handler Location: Bristol (Hybrid working available) Are you an experienced Claims Handler looking for a dynamic and supportive team? Our client, a leading organisation in the insurance sector, is seeking a motivated individual to manage professional indemnity claims. Join a thriving department that provides outsourced claims management services on behalf of top insurers, working with a diverse client base across multiple sectors. Key Responsibilities: Manage claims from initial notification to resolution, ensuring thorough investigation and appropriate responses. Negotiate settlements within delegated authority, balancing efficiency and fairness. Maintain accurate case records on the electronic case management system. Report regularly to insurers and ensure adherence to both internal and insurer KPIs and SLAs. Proactively manage a caseload to avoid litigation and ensure effective resolutions. Identify and report potential risks, supporting the Head of Claims with insights on trends. Build strong relationships with insured professionals, insurers, and suppliers.What We're Looking For: Solid experience in claims handling, particularly in professional indemnity. Strong communication and relationship-building skills. A commercial mindset with the ability to meet deadlines and manage caseloads efficiently. Commitment to delivering high-quality service and ensuring client satisfaction. A proactive approach to self-development and staying updated with industry changes.Why Apply? Join a company that values diversity, equity, and inclusion. Benefit from flexible and hybrid working arrangements. Be part of a supportive, collaborative culture that encourages growth and innovation.If you're ready to take your career to the next level, apply today and become a part of this dedicated and forward-thinking team