Logistics Manager

Our client is a small, yet key company based in Loughborough They are now seeking an experienced Logistics Manager to join them on a full time, permanent basis Key responsibilities * Develop an understanding of day to day operational activities of the organisation * Provide Senior Management support across all departments in the absence of other managers * Attend monthly SMT meetings across various Locations Logistics Operations: * Oversee the selection, picking, packing, and dispatch of products available 24/7, including managing day service and out of hours dispatch operations. * Act as the key relationship manager for all courier services, ensuring timely deliveries and addressing any delivery failures or issues. * Support the development of the packaging materials, identifying and utilising the most effective, efficient, and cost-effective packaging for products. * Working with the Managing Director to support the development and expansion of logistics service. Procurement and Supplier Management: * Develop and maintain strong relationships with suppliers, negotiate pricing, and manage the procurement process to ensure it is effective, efficient, and cost-effective. * Continuously evaluate and adjust the stock range of both new and current products to optimise the supply chain. Stock and Inventory Management: * Manage stock items such as consumables, collection kits, stationery, uniforms, and general procurement. * Ensure proper stock levels are maintained, oversee the dispatch and return of collection and event kits, and manage the stock management software system for accurate record-keeping. * Responsible for equipment register for all equipment, and supporting the management of equipment within your department and other departments including: * ensuring calibration/servicing/repairs for critical and non-critical equipment is carried out in a timely manner. * liaise with relevant department managers in respect to the replacement of faulty or damaged equipment to ensure the smooth running of the service. Facility and Vehicle Management: * Manage the maintenance and readiness of all charity vehicles and coordinate with the Managing Director to manage insurance-related matters for these assets. * Oversee the maintenance and cleanliness of facilities in Loughborough, ensuring they meet the operational standards and requirements. Compliance and Quality Control: * Ensure all operations comply with the principles of Good Manufacturing Practice. * Support the Quality Department in product recall processes, manage temperature monitoring of equipment, and handle non-conformance reviews and audits. Team Leadership and Development: * Manage the logistics team, including Out of Hours Dispatch Assistants, ensuring effective scheduling and task allocation. * Collaborate with the Training Department to ensure all team members receive necessary training and that annual reviews are conducted. * With support from other key staff, support and grow the team of volunteer drivers. Reporting and Interdepartmental Collaboration: * Produce regular reports for the Managing Director, Senior Management Team, and Quality Department detailing logistics performance and strategic alignment. * Maintain effective communication with key departments such as Laboratory, Customer Service and Quality to enhance service delivery and resolve operational challenges. Emergency Response and Operational Readiness: * Participate in an on-call rota for emergency and holiday cover, ensuring the organisation can respond swiftly to urgent supply needs. * Support other managers and cover essential duties in their absence, demonstrating flexibility and reliability in emergency situations. * Appropriate managerial/business administration qualification * Certified in Logistics, Transportation, and Distribution (CLTD) Experience required: * Knowledge of Good Manufacturing Practice (GMP) * Familiarity with regulatory compliance and quality assurance processes * Experience with procurement and stock management * Proficient in all core aspects of Microsoft Office applications * Proven experience in logistics and supply chain management, preferably in the veterinary or related healthcare sectors. * Full UK Driving licence * Strong leadership and interpersonal skills to effectively manage and motivate a diverse team * Excellent organisational and strategic planning abilities, with a keen eye for detail * Ability to handle high pressure situations and complex logistical challenges with a solutions-oriented approach