Lettings Client Accountant
Do you have experience of working in a similar role within the credit accounts function of a residential lettings agency?
Have you worked in a fast-paced office environment where priorities change regularly and operates successfully in this environment?
Up to 33k pa PLUS gym membership discounts, cycle to work scheme, Life Assurance, heath care cash plan, interest free transport season ticket loan, charitable giving assistance and discounts on the high street including at restaurants, retail, flights, and technology!
Based in Wimbledon
Monday - Friday 9-5:30pm
Immediate Start
Overview:
You will be working for a well-established, leading property company based in the heart of Wimbledon. Fantastic transport links, long established team.
The client is looking for a Lettings Client Accountant to actively participate in the smooth and efficient operation of the Client Accounts team so it achieves its objectives and provides effective support to its customers.
Sounds interesting? Daily duties include:
- Produce standard correspondence to landlords and tenants, as required, including letters chasing rent payments and for other credit control processes.
- Ensure that all recoverable charges are invoiced to the relevant landlord and that payments have been made in line with their payment terms. Follow up any that are outstanding in accordance with company procedures.
- Oversee activity on tenant's rent accounts to ensure that rent payments are being made on time. Identify accounts that are in arrears and engage the tenant, landlord and, if required the tenant guarantor to ensure arrears are settled as quickly as possible. Liaise with your Senior Client Accountant to discuss further action on rent accounts that may require formal credit control management.
- Raise Rent Guarantee claims when required ensuring all essential documentation is submitted within the specified timeframe. Monitor the progress of claims and ensure payments received are correctly allocated to the TTs rent account.
- Release the deposit monies to the relevant parties upon instruction from the branch and clarify with the branch where their instructions do not align with the tenant's payment history, for example.
To be successful in this role you'll be able to:
- Experience of dealing with customers and is able to communicate effectively, clearly and concisely particularly on email and by telephone.
- Strong administration skills.
- IT literate - Outlook, Word, Excel and preferably experienced in using relevant client accounts and client information systems such as CML. Excel experienced ideally extends to using Excel VLOOKUP functions and Pivot Tables.
- Produces work to a high standard of accuracy and detail and routinely checks own work.
- Proactive and resourceful and has a positive 'can do' attitude.
- Manages own work effectively and routinely follows through on tasks to completion.
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