Property Manager

Do you pride yourself on providing exceptional service? Do you enjoy dealing with people and solving problems? Do you thrive in a small-team environment which offers variety from one day to the next? If so, this may be the role for you! Our client is an independent lettings agency with a reputation for continuity, integrity and service that is second to none. They mainly deal in upmarket rental properties and operate from their prominent office in Guildford. Their culture is centred around excellence and pro-activity and our ethos is to be personal and warm in their approach to clients. They are looking for an enthusiastic and experienced Property Manager to join their small collaborative team. Your main remit would be to manage a portfolio of local properties, ensuring that landlords’ interests are protected and keeping tenants happy. Responsibilities will include: * Maintaining regular communications with landlords and tenants * Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. arranging safety certificates * Arranging any repairs and / or maintenance to ensure properties are kept at a high standard * Conducting property inspections * Pre-tenancy and renewals administration * Processing and guiding both parties through the end of tenancy process * Liaison and management of contractors. Personal specification: * A minimum two years’ experience in a property management role, ideally in an independent business * A flair for communication, with strong verbal and written skills and a professional telephone manner * Strong organisation and time management skills with excellent attention to detail * The ability to resolve issues, and to be empathetic and assertive when required * The ability to work independently and as part of a team * A robust background in lettings legislation and compliance * A resilient and commercial attitude with a comprehensive understanding of the lettings business as a whole * Being ARLA qualified would be a strong advantage * A bonus would be some experience in translating your people skills to register and look after lettings applicants as and when the office workload demands. The salary will be in the region of £30,000 to £35,000 depending on experience. Working hours are Monday to Friday from 9am to 5.30pm