As a leading specialist (re)insurance broking partnership, Miller is a recognised leader in our specialist fields. With offices in London, Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland, our network has increased to more than 750 colleagues.
We always act with integrity, make principled decisions, and give clients clear, honest and unbiased advice. We are extremely proud that by acting with integrity and making principled decisions, we have earned a reputation for keeping our promises to clients, markets and each other.
The Opportunity
We are looking for an experienced claims professional to join a large London based Claims team to provide a prompt, accurate and efficient claims service for the benefit of Miller, its clients and the market. With a hybrid working pattern and exposure to high profile clients; this role provides an excellent opportunity for a claims broker to come in. This role will enable you to further develop and expand client relationships in this market facing role, and because of the close working relationship with the placing team, there is superb scope for development and growth in this role.
Role Responsibilities
- Ensure a swift response and settlement of claims, whilst constantly reviewing service standards
- Negotiate claims with markets in order to maximise client retention
- Provide advice to clients where required in respect of claims
- Ensure timely processing of all claims documents and answer enquires relating to claims processing
- Ensure the secure, efficient and auditable handling of client monies and proactively manage payments
- Maintain and update in-house systems
- Liaise with placing teams and other areas of Miller to ensure overall client requirements are met
- Prepare statistical claims data for both internal and external use
- Maintain strong client and market relationships as appropriate
- Perform quality control checks on all documentation
- Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
Benefits
On top of a competitive salary we offer a fantastic benefits package including:
- · 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
- · Private Medical Insurance
- · Medicare cash plan
- · Minimum of 25 days annual leave (with flexibility to buy more)
- · Life Assurance
- · Income Protection
- · Critical Illness cover
- · Enhanced Maternity, Paternity Adoption and Shared Parental Leave
** Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.