As a Senior Director, Consulting in our Customer Engagement Strategy and Execution Practice, you will serve as a critical member of the internal leadership team and play a leading and vital role on client engagements and firm initiatives. You will work (or partner with fellow practice leaders) to sell and deliver client engagements across our life sciences consulting practice offerings, with particular focus and specialism in Customer Engagement Strategy and Execution.
Leveraging your ability to generate project revenue and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital.
About You - experience, education, skills, and accomplishments
- 15+ years of combined experience in management consulting, of which at least 5 years have been as a senior client facing management consultant.
- Specialization in Commercial Strategy and Execution, including but not limited to Brand Launch Strategy and Support (incl Program Management and Brand Performance Tracking), Integrated Patient Journey, Customer and Influence Network Mapping, Customer Engagement / Go To Market Model Design and Execution, Customer Profiling, Segmentation and Targeting, Promotional Mix Optimisation, Customer Digital / Omnichannel Engagement and Digital Messaging.
- The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts.
- Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $100K to $1M+).
- Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease and metabolism.
- Masters degree in a life science, engineering or business-related field.
It would be great if you also had
- MPH/MBA/PhD from a top-tier US or European university.
- Extensive rolodex with a minimum of 75+ client relationships.
What you will be doing in this role?
- Generate project revenue and actively manage key account relationships.
- Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives.
- Manage project cost structure and margin when needed.
- As a subject matter expert, maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts.
- As a leader and mentor, inspire and motivate teams to help grow and retain talent through coaching and development at all levels; demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops, and conferences; contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions.
- Travel to/from client sites and external events as needed to serve as the face of Clarivate consulting during external networking events, conferences, workshops, etc.
About the Team
Our Life Sciences and Healthcare vertical leverages enriched data, insights and analytics, workflow solutions and expert services to serve 48 of the top 50 pharma companies across the world and accelerate time to market, maximise asset value and mitigate risk for innovative, life saving therapies. Our 180+ team member Commercial Consulting practice spans the US, Europe, Middle East, Asia-Pacific and Japan, and enables clients to make informed, strategic decisions across development, access and commercialisation of innovative, life saving therapies and technologies.
Hours of Work
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
About UsClarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit