System integration engineer

System Integration Engineer About Ekco F680; Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ?&#x FE0 F; In a few words, we take businesses to the cloud and back! F30 D; We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland. The role We are seeking a talented and experienced Systems Integration Engineer for a 6-month Fixed-term or Day Rate contract to integrate our core business systems, including our Remote Monitoring and Management (RMM) platform, IT Service Management (ITSM) tools and backup applications. This role will be pivotal in creating a unified and streamlined IT ecosystem, enhancing the efficiency of our operations and improving service delivery across the organisation. This project-based role is ideal for a technically skilled contractor who excels at systems integration and enjoys solving complex technical challenges. Key Responsibilities * Collaborate with various internal teams to gather requirements and understand business processes, translating these into effective integration solutions. * Build and maintain API connections, custom scripts, and automation workflows to enable the exchange of data between systems. * Integrate backup applications with other core systems to ensure data continuity and streamlined disaster recovery operations. * Identify and troubleshoot any technical issues that arise during the integration, working to resolve them quickly and efficiently. * Collaborate with end-users and stakeholders for User Acceptance Testing (UAT) to validate integrations before go-live. * Communicate progress, challenges, and outcomes to key stakeholders, providing regular updates and addressing any risks or changes in scope. * Create detailed documentation for all integration processes, including architecture diagrams, configuration details, and operational procedures. * Develop user guides and knowledge base articles to support internal teams in the ongoing use and maintenance of integrated systems. * Offer post-integration support for a defined period to ensure a smooth transition to BAU (Business-As-Usual) operations. Key Requirements * Proven experience in systems integration with a focus on RMM tools (e.g. N-Central, Ivanti) ITSM platforms (e.g. Fresh Service, Service Now), backup applications (e.g. Cove, Veeam), and monitoring products (e.g. N-Able, Solar Winds, PRTG). * Strong knowledge of API development, scripting, and automation (e.g., Power Shell, Python, or similar). * Solid understanding of IT infrastructure, networking, security protocols, and system administration. * Demonstrated ability to manage complex integration projects, including planning, execution, and delivery within set timeframes. * Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. * Team management skills. * Ability to work in a fast-paced environment and handle multiple priorities. Benefits/Perks * ?&#x FE0 F; Time off - 25 days leave + public holidays * F382; x1 day Birthday leave per year * F4 B0; Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice * F4 DE; Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice * F3 C3;??&#x FE0 F; Ekc Olympics - a global activity for fun! * F4 DA; Learning & development - Unlimited access to Pluralsight learning platform * F331; A lot of responsibilities & opportunities to grow (also internationally) Why Ekco * B50;&#x FE0 F; Microsoft’s 2023 Rising Star Security Partner of the year * F680; VMware & Veeam top partner status * F3 C5; Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards * F308; Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging * F389; We recognise the value of internal mobility and encourage opportunities for internal development & progression * ? Flexible working with a family friendly focus are at the core of our company values