Pre-Sales Manager (North UK)

Job Purpose

• To provide technical advice, support and strategy to our customers and the Sales team in order to deliver continued growth within the business.

Key Responsibilities:

Key responsibilities will include but not be limited to the following:

• Provide pre sales technical support to our North UK customers, external and internal sales force
• To fully support your allocated Key Account Managers in the field
• Handle all UK inbound sales calls/sales leads relating to product selection and responding as required, e.g. system design and product kit lists referring to Distributers
• Maintenance, preparation and upkeep of demonstration room and Sales team demonstration stock to ensure latest products are represented and working to maximum effect at all times
• Interface closely and co-operatively with Technical Manager, Training Manager, Marketing Manager, Product & Marketing team, Technical Support team and Sales Admin to ensure highest level of Customer Service experience and satisfaction
• Attend trade shows and exhibitions as required to provide onsite technical expertise and guidance
• Demonstrate a high level of knowledge of CCTV products with an emphasis on IP and network solutions
• Prepare all documentation for tenders
• To perform miscellaneous job-related duties as assigned by the Country Vice-President (UK&I)

Requirements:

• Experience in a similar role within the Security industry
• In depth knowledge of CCTV product and TCP/IP
• Business or Technical Degree Level Education (desirable)
• Intermediate & Advanced ‘Microsoft Office’ skills to include Excel
• Ability to develop strong and lasting relationships with both internal Company Directors / colleagues and key clients
• Ability to tailor communication styles to be effective with particular audiences
• Ability to carefully listen to and acknowledge customer requirements, ensuring their needs are met
• Ability to demonstrate independent thinking and good clear judgement
• Logical and well organised with exceptional attention to detail
• Displays a pro-active approach and is a ‘solution finder’
• Self-motivated and able to work under own initiative
• Ability to communicate on all levels in a clear and concise manner
• Ability to work under pressure and to tight deadlines
• Full & Clean Driving License
• English language essential