Customer Service Advisor

Job Title: Retail Sales Advisor Rate: £24,500 (prorated across 6 months) plus bonus opportunity (£30,000 OTE) Location: Birchwood, Warrington Term: 6 months (with possible permanent opportunity) Hours: 37.5 Are you working in retail sales and looking for a new opportunity? We are recruiting for a number of Retail Sales Advisors to join our client’s customer service team on a fixed term contract for 6 months, with the possibility for a permanent position at the end. Benefits: • Competitive salary • Commission opportunity (£400 PM plus) • 25 days holiday (plus bank holidays) • Group discount scheme Key Responsibilities: • Manage inbound customer contacts via calls, email, web chat, and other channels. •Deliver exceptional customer service and maximise sales opportunities. • Gain a thorough understanding of the company’s products and services. • Offer additional products to meet customer needs. • Maintain relationships with the domestic customer base. • Negotiate sales prices and cross-sell relevant products and services. • Support with email management and web chat as required. Qualifications, Experience & Skills • Desirable: Retail sales/customer service experience • Strong interpersonal skills and self-confidence • High degree of self-motivation, time management, and resilience • Results-oriented and target-driven attitude • Ability to build professional rapport with customers • Empathy in managing customer interactions How to Apply: If you meet the qualifications outlined above, we want to hear from you. Please note: This Retail Sales role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted