IT Service Desk Engineer

IT Service Desk Engineer Derby Permanent £22,000 - £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Full UK Driving Licence and own vehicle preferred. Start ideally November/December 2024. Key skills, experience + tasks: •    Providing day-to-day IT support to 1st/2nd line level for a diverse range of external customers. •    Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. •    System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. •    IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. •    Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking. •    Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. •    Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more