AboricultureTeam Leader

Mu Public Sector client based in Darlington requires an Arboriculture Team Leader to join the Tree Works Department. The role is working right through to January 2025, and is due to increased workload for the division. This role could have the possibility to be extended beyond 2025. The main purpose of the role is to assist with tree inspections, surveys and in the management of the operational Arboriculture Service, ensuring effective and efficient service delivery and high standards of customer service. Reporting to the Senior Arboriculture Officer duties will include: Assist the Senior Arboricultural Officer in the operational management of the Arboricultural service, ensuring service activities are completed on schedule and in accordance with service standards and Council Policy/Procedures. Carry out operational duties, as required, to ensure efficient service delivery. Undertake staff training and toolbox talks as directed by the Senior Arboricultural Officer including staff inductions, use of equipment and other on the job training. Assist the Senior Arboricultural Officer with managing staff. Deal with any issues that arise in respect of employee relations and conduct, informing/escalating to the Senior Arboricultural Officer as appropriate . Motivate staff towards the achievement of service goals and delivery of a high standard of service to the residents of Darlington. Undertake service monitoring. Encourage feedback from staff regarding opportunities for continuous improvement of processes and working practices . Ensure compliance with technical specifications, quality standards and the implementation of a programme of work. Ensure that works are carried out with due regard to environmental issues and the latest environmental regulations. Carry out tree surveys/inspections, prepare maintenance programmes and update the Council's tree management system . Investigate and respond to all enquiries and complaints concerning trees throughout the Borough, as directed by the Senior Arboricultural Officer. Meet with members of the public on site as a representative for the Council, to discuss their concerns and complaints. A level 4 NPTC Qualification is a requirement for this role to demonstrate your understanding and knowledge of the Agricultural, Horticultural & Forestry Industry. Please apply with your CV in the first instance to (url removed) #INDBRF Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business