Program Manager, EU Surface Transportation (Hiring Immediately)

Are you interested in shaping the future of Amazon Transportation Services(ATS) for our Surface Transportation operations? Do you want to work in alarge scale organization, but with a start-up feeling? Do you want to createprocesses, operating models, and drive Amazon network improvements? Do youhave a strong passion for continuous improvement and implementingmethodologies such as Six Sigma and Lean? EU Amazon Transportation Services’ ROC Performance team is seeking a highlyskilled and motivated person as a Program Manager to help develop a worldclass middle mile process that delivers goods on time at the best cost. This position will support Amazon Transportation Services and driveoperational excellence across the entire EU Fulfillment Center, Sort Center,Air Node, and Delivery Station network. A successful candidate will haveexperience managing large and complex projects with bias for action needed ina startup environment. A successful candidate will demonstrate: · Passion for continuous improvement and developing mechanisms to reducedefects · Willingness to roll up your sleeves and do whatever is necessary; ownermentality · Strong change management and implementation experience, including ademonstrated ability to engage effectively with high levels of management · Ability to think strategically and execute methodically · Ability to drive projects from initially ambiguous states · Demonstrated analytical and quantitative skills and ability to use hard dataand metrics to back up assumptions and develop business cases · Demonstrated ability to write detailed project and business plans. · High attention to detail and proven ability to manage competing prioritiessimultaneously Key job responsibilities · Drive internal & network level excellence by designing and implementingsystems, metrics and programs that maximize compliance, productivity andcontinuous improvement. · Build strong partnership with operations field leaders to identify impact ofnew business initiatives and successfully integrate and deploy them onsite. · Engage other Amazon business units globally to share best practices andimprove end to end outcomes for Amazon customers. · Work with technology teams and product managers to develop new tools andsystems to support the growth of the business. · Support to improve the vision, content, and delivery of standard work andACES Training program. · Create benchmark standards and audit process · Analyze and solving operational barriers with a focus on understanding rootcauses. ### BASIC QUALIFICATIONS- A degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and basicSQL - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience in defining and implementing process improvement initiativesusing data and metrics - Experience in supply chain - Experience defining program requirements and using data and metrics todetermine improvements ### PREFERRED QUALIFICATIONS- Experience in driving end to end delivery, and communicating results tosenior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders atvaried levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value your passion todiscover, invent, simplify and build. Protecting your privacy and the securityof your data is a longstanding top priority for Amazon. Please consult ourPrivacy Notice (https:www.amazon.jobsenprivacy_page) to know more abouthow we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race, nationalorigin, gender, gender identity, sexual orientation, protected veteran status,disability, age, or other legally protected status. For individuals withdisabilities who would like to request an accommodation, please visithttps:www.amazon.jobscontentenhow-we-hireaccommodations.