Support Worker

Role Summary: To work as a team member in ensuring that a safe, supportive and caring environment is maintained which meets the individual and group needs of the people who live there and to demonstrate a positive and person-centred approach at all times. Key Skills: Work effectively and supportively as a member of the staff team. · Use basic literacy and numeracy and communicate effectively. · Work in an organised and methodical manner. · Act on own initiative, dealing with any unexpected problems that arise. Demonstrate a commitment to Equal Opportunities. Key Responsibilities: To work as a full and effective member of the staff team, communicating effectively and efficiently with colleagues and other staff. · To offer support to service users on an individual basis consistent with the aims and objectives of the service and the wider organisation. · To undertake flexible working arrangements in accordance with the service users’ needs and service requirements which includes, weekends, evenings, waking nights and sleep –in duties. To contribute in planning, delivering and reviewing of care plans as agreed with each service user and assume designated keyworker responsibilities where required. · To act as an enabler for service users, not ‘doing for’ the user but ‘doing with’ the user where possible. · To enable and encourage service users to live as independently as possible. · Al all times demonstrate respect for service users and recognise their value as ordinary citizens including the right to privacy and to be treated with dignity. · To ensure that service user’s rights are always respected and in line with the Human Rights Act and Mental Capacity Act 2005 and ensuring Deprivation of Liberty (DOL) guidelines are always followed. · To support service users in their decision-making thoughts and processes and respecting their life choices. · To ensure that service users are safeguarded from physical, verbal, financial, or material, psychological or sexual abuse, neglect, discriminatory abuse or self-harm, inhuman or degrading treatment, through deliberate intent, negligence or ignorance, in accordance with written policies