Head of Operations

We’re looking for an experienced Head of Operations to build, own and grow our supply chain services. You’ll need to lead across all areas of operations, demand planning, sourcing and warehouse/fulfilment management.

We’re hoping you’ll be data driven, analytical and with excellent attention to detail. You’ll also be able to communicate and present data to the team, and have the initiative & judgement to act if the situation demands it.

Responsibilities

• Ownership of end-to-end supply chain, from relationships with our supplier and manufacturers, to componentry sourcing, manufacturing, packaging & product, through to order fulfilment (DTC and B2B).
• Manage our small warehouse facility and warehouse team.
• Recommend and integrate new systems, processes & partners so we have the right tools in place to serve our customers as we grow.
• Own the demand plan, ordering of stock & forecasting across the business ensuring that we meet high standards of service levels required for our customers.
• Play an active role in recommending and developing new products with our manufacturing partners.

Qualifications & Experience

• 5+ years’ experience within FMCG supply chain roles, preferably in beauty or personal care
• Comfortable working in a fast-paced environment with a high degree of autonomy
• Efficient, analytical, with great multitasking skills and a positive approach to problem solving

Company benefits:

• Competitive salary
• Share options
• Private health insurance
• Flexibility, with up to 2 days WFH
• Central London office alongside many of London’s leading up-and-coming consumer brands
• 30 days holiday (including UK Bank Holidays)