Customer Service Administrator

We are seeking a dedicated and detail-oriented Customer Service Administrator to join an organisation an Burgess Hill. The successful candidate will provide top-tier support and ensure seamless operations in the customer service department. Client Details Our client is a prominent leader in the manufacturing and production industry in Burgess Hill. Description As a Customer Service Administrator your responsibilities will include: Provide exceptional customer service by responding to inquiries and requests promptly. Liaise with various departments to ensure customer needs are met and exceeded. Maintain accurate customer records and update details as required. Assist in the resolution of customer complaints and escalate when necessary. Contribute to the development of customer service procedures and standards. Participate in team meetings and training sessions. Adhere to all company policies and regulations.Profile A successful Customer Service Administrator should have: A solid educational background with an emphasis on administration or customer service Proficiency in MS Office Suite, especially Excel. A customer-centric mindset, with the ability to resolve issues effectively.Job Offer A competitive hourly rate ranging from £12.50 - £14.50 per hour A temporary role based in Burgess Hill Potential opportunity to go permanent