Company:
The JM Longbridge Group
Location: London
Closing Date: 29/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
Financial Services Firm is hiring for a 3rd line Product Support Engineer based in London. This is a permanent role based in the City with hybrid working in place.
Responsibilities:
- Providing third-line support and managing the collection, validation and interpretation of data and statistics.
- You will collaborate with various internal departments
- Analyze and consolidate performance data
- Collaborate with customer implementation and support teams to design integration solutions, troubleshoot issues, and deliver actionable insights.
Skills and Experience include:
- At least 2 years customer support experience gained within Financial or IT industries.
- Experience diagnosing, reporting, tracking, and resolving software issues
- Experience working in a variety of programming languages
- Experience working in a variety of environments – Windows, Linux
- Experience working with data using TSQL
- Basic network troubleshooting experience
Please apply for immediate interview!
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The JM Longbridge Group
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