Job Title: Aftersales Manager
Location: Cambridge
Salary: A basic salary of 45,000 with on-target earnings of 63,000
Company Overview:
A leading automotive dealership in Cambridge is recognized for exceptional customer service and a commitment to staff development. State-of-the-art facilities and a focus on career growth provide a dynamic and supportive environment for the team.
Job Description:
Seeking a driven Aftersales Manager to oversee aftersales operations. This role is pivotal in ensuring customer satisfaction and loyalty through the management of services and repairs. Passion for the automotive industry and a track record of successful team management are essential.
Experience Required:
- Proven experience in an aftersales environment within the automotive industry.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent customer service and communication skills.
- A thorough understanding of vehicle mechanics and warranty systems.
Key Responsibilities:
- Manage the aftersales team to achieve business targets.
- Ensure high standards of work and customer service.
- Develop and maintain relationships with customers and suppliers.
- Monitor and report on aftersales performance metrics.
Benefits of Joining the Team:
- A competitive basic salary with the potential to earn 63,000 OTE.
- Opportunities for professional development and training.
- Use of a company car
- A supportive and inclusive work environment.
- Additional employee benefits and an uncapped bonus scheme.
Career Development:
Dedicated to the professional growth of employees, offering continuous training and clear pathways for career advancement within the organization.
How to Apply:
If you are interested in applying for this position, please submit your CV with recent contact details.